Privacy Policy

At Winning Days Casino, we deeply value the trust and loyalty of our players. We are committed to safeguarding your personal information and ensuring it is handled with the highest level of care and respect. This Privacy Policy details the methods we use to collect, process, and protect your data. Please review it thoroughly to make informed choices regarding your experience with our platform.

Data Processing

This Privacy Policy describes our responsibilities under gambling regulations to process players’ personal data. This processing is essential for enabling gameplay and delivering related services.

Winning Days Casino is operated by Dama N.V., a company registered in Curaçao, with its wholly-owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

Using our services indicates your consent to this Privacy Policy. As updates may occur, we encourage you to review this document periodically. Continued use of our services confirms your acceptance of any changes made.

Collection of Information

We collect a variety of personal data through our website, including:

Information provided during registration – such as names, contact details, and identification documents.
Records of interactions – via customer support and other communication channels.
Transaction histories and usage data – including your gaming activity and payment details.
Verification documents – to comply with regulatory requirements, including identity and address verification.

Use of Information

The personal data we collect is used to:

Process bets and financial transactions securely.
Provide the services and support you request.
Verify your identity and ensure compliance with legal obligations.
Send promotional communications, subject to your consent.
Comply with legal requirements, including anti-money laundering regulations.
Monitor activities to detect and prevent fraud or other illegal activities.
Conduct market research and analyze aggregated data to improve our services.

Marketing Communications

With your permission, we may use your data to send you promotional offers, updates, and other marketing materials. You can manage your communication preferences by adjusting your account settings or contacting our support team.

We do not sell or rent your personal information. However, we may share your data:

Within our corporate group for operational purposes.
With third-party service providers who assist us in delivering our services, under strict confidentiality agreements.
As required by law or to comply with legal obligations.

Data Security and Retention

Your data’s security is a top priority. We implement advanced security measures and comply with legal standards to safeguard your information. Personal data is retained for as long as necessary to fulfill legal obligations, including a minimum of five years post-account closure, in line with anti-money laundering laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, improve your user experience, and support marketing efforts. You can modify your cookie preferences through your browser settings; however, disabling cookies may limit certain features on our website.

Your Rights and Contact Information

As a player, you have the right to:

Access and verify the accuracy of your personal data.
Update or correct your personal details.
Object to the use of your data for marketing purposes.

For any questions or concerns, please reach out to our Data Protection Officer (DPO) via email. If you are in the EU, you may also file a complaint with the relevant supervisory authorities under GDPR regulations.

At Winning Days Casino, we are dedicated to providing a secure and transparent gaming environment. If you have any inquiries or requests regarding your personal data, please don’t hesitate to contact us.